Date: 21st January 2021 (Thursday)
Time: 2.00pm to 4.00pm (+8GMT/CST)
Enterprise Architecture (EA) and IT Service Management (ITSM) are two complementary disciplines for the end-to-end management of Digital and IT Services. The two most popular frameworks for EA and ITSM, are TOGAF, and ITIL®. In this webinar, we will explore how ITIL®4 (2019) can be used as a framework of good-practices to architect a multi-speed operating model, that can balance conflicting demand for High-Velocity Digital and Low-Cost IT Services.
Director and Principal Consultant
VisionLed Consulting Pte Ltd