Slide Deck: Architecting a Multi-Speed Operating Model with ITIL4

Date: 21st January 2021 (Thursday)
Time: 2.00pm to 4.00pm (+8GMT/CST)
Live Streaming

Download ITIL4 Architecting Multi Speed Operating Model Slide Deck

Download SCS EA Chapter Slide Deck

Enterprise Architecture (EA) and IT Service Management (ITSM) are two complementary disciplines for the end-to-end management of Digital and IT Services. The two most popular frameworks for EA and ITSM, are TOGAF, and ITIL®. In this webinar, we will explore how ITIL®4 (2019) can be used as a framework of good-practices to architect a multi-speed operating model, that can balance conflicting demand for High-Velocity Digital and Low-Cost IT Services.


  • - How do these strategies create profit-making digital services that demand faster operating models?
  • - The concepts that are usually needed to represent value and to model them based on an EA point of view
  • - Demonstration of how to use an architecture-based approach to choose between ITIL implementation projects


Jamie Donoghue
Director and Principal Consultant 
VisionLed Consulting Pte Ltd

Jamie is a co-founder of VisionLed and the Lead Developer of the BusinessAgility.Works® framework. He has over 20 years of experience in Digital Strategy, Business Agility, Agile Product Management, Service Management, and Portfolio, Programme and Project Management (PPM). 
His current focus is on enabling High-Velocity Business using the principles and practices of Business Agility, and High-Velocity IT.



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