Webinar: Architecting a Multi-Speed Operating Model with ITIL4

Date: 21st January 2021 (Thursday)
Time: 2.00pm to 4.00pm (+8GMT/CST)
Live Streaming (Webinar link will be shared in confirmation email)

Enterprise Architecture (EA) and IT Service Management (ITSM) are two complementary disciplines for the end-to-end management of Digital and IT Services. The two most popular frameworks for EA and ITSM, are TOGAF, and ITIL®. In this webinar, we will explore how ITIL®4 (2019) can be used as a framework of good-practices to architect a multi-speed operating model, that can balance conflicting demand for High-Velocity Digital and Low-Cost IT Services.


  • - How do these strategies create profit-making digital services that demand faster operating models?
  • - The concepts that are usually needed to represent value and to model them based on an EA point of view
  • - Demonstration of how to use an architecture-based approach to choose between ITIL implementation projects


Jamie Donoghue
Director and Principal Consultant 
VisionLed Consulting Pte Ltd

Jamie is a co-founder of VisionLed and the Lead Developer of the BusinessAgility.Works® framework. He has over 20 years of experience in Digital Strategy, Business Agility, Agile Product Management, Service Management, and Portfolio, Programme and Project Management (PPM). 
His current focus is on enabling High-Velocity Business using the principles and practices of Business Agility, and High-Velocity IT.

Download ITIL4 Architecting Multi Speed Operating Model Slide Deck

Download SCS EA Chapter Slide Deck

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