Adoption of Digital Enterprise Architecture for Healthcare sector

Adoption of Digital Enterprise Architecture for Healthcare sector

The use of information and technology in the healthcare industry is undergoing a significant transformation. Many organisations are increasingly adopting more information technology (IT) systems and digital health technologies to assist in providing treatment. However, these healthcare organisations face challenges such as standardisation, integration, island of medical records and business plan alignment.

Before Enterprise Architecture (EA) adoption, there were prominent issues with the healthcare’s business and technology alignment, governance, standardisation, electronic medical record, patient safety, awareness and knowledge. Hospitals and healthcare givers had a lack of EA awareness and experience that made the adoption of EA a challenge.

Leveraging Enterprise Architecture

Enterprise architecture (EA) is a coherent framework of principles, methods and models that can be used in the design and realisation of healthcare’s organisational structure, business process, information systems and digital health infrastructure. Many healthcare organisations are looking to adopt EA hoping to achieve standardisation, integrated patient and medical records, consolidation and effective management of complexities, governance, safety compliance as well as business and technology strategy alignment. Its implementation provides several benefits to the industry. In 2013, Digital EA adoption has originated by ATD to assist organisations for  establishing a digital ecosystem through orchestrating its activities across business, data, application and technology domains that will realise the strategies from a vision roadmap to digital solutions. By leveraging Digital EA, it will mainly address complexity management, ensuring for patient safety by allowing for standardisation and consolidation of various healthcare units and components holistically.

Digital EA also provides transparency to the organisation by simplifying the organisational structure and internal interactions. This can assist doctors and medical staff in making better and more informed decisions which also results in improved patient safety and world class healthcare delivery services.

Digital EA Framework for Healthcare Industry

In 2017, Institut Jantung Negara (IJN) or the National Heart Institute Malaysia adopted the Digital Enterprise Architecture to ensure Integration and Interoperability supporting both clinical and managerial processes facilitating High Quality Clinical Care with ATD Consulting assistance. The implementation of Digital Enterprise Architecture in IJN was based on [email protected] GREAT methodology which is a combination of TOGAF, ArchiMate and ITABoK. The driving force of Digital EA adoption was to assist the delivery of the four (4) critical business capabilities that are critical to IJN:

  • Support the business strategy, govern and manage information system to deliver value to IJNs investments. 
  • Manage information related to patient care and related processes.
  • Manage information related to resource management processes.
  • Manage infrastructure to support management of information for clinical care and resource management.

One of the important lessons gathered by ATD’s project team on the experience of Digital EA implementation is the need for IJN to have personnel with knowledge on EA when undertaking the exercise, people who are knowledgeable on subjects such as the basic concept of EA, its key components, the EA frameworks, methodologies and EA tools as well as how EA is generally implemented. IJN has taken the right step of equipping its team members with the knowledge on EA by attending the EA training courses offered by ATD.

Figure 1: EA is the Foundation for IJN’s Digital Business (Anchor Model)

Digital EA implementation that focuses solely on the healthcare industry should encourage delivery of care across a patient’s health range. Appropriate and timely information regarding health is extremely important for making strategic decisions that improve health-providing services and saves lives. EA provides support to achieve and ensuring this. The key purpose of integrated healthcare systems is to build a strong foundation that addresses the integration and interconnectedness of the entire health system. Without integrated systems, healthcare staff may face different problems such as duplicate medical records, conflicting procedures and instruments for critical decision making that may endanger the life of the patients.

ATD Consulting assist clients to establish their connected Digital Enterprise Architecture as a culture. The clients will be equipped with the necessary capabilities and competencies to continuously driving digital transformation within the organisation.

ATD Consulting offers TOGAF® 9 as a framework that will furnish the clients with a variety of tools, building blocks and resources that facilitate the design and process of Enterprise Architecture across four domains: Business, Data, Application and Technology. If you wish to know more about TOGAF®9, view course preview here.

Author: Aaron Tan Dani

President of Singapore Computer Society EA-Chapter [email protected]

Founder and Chairman of Iasa Asia Pacific [email protected]

Aaron Tan Dani, Chief Architect of ATD Solution [email protected]

Related websites:

Join the EA activities in Singapore and learn how you can implement Digital-Business-driven EA in your organisation.

Computer Society EA-Chapter: and

Learn more about ITABoK (IT Architecture Body of Knowledge) skillsets and about the roles, scopes and impacts of EA Specializations.


Acquire successful Digital Transformation adoption with ATD Enterprise Architecture consulting and training services.

ATD Solution:

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